KPI modeling in MDA perspective

Abstract

Enhancing competitiveness, shortening the response time to environmental changes, increasing profits and so forth are all goals that refer to the same concept: 'improvement'. Yet, these elements are bounded to the same necessity: 'measurement'. On such bases, this work intends to provide an operative framework which, using many heterogeneous typologies of tools and technologies, would enable enterprises to define, formalize and model key performance indicators (KPIs) according to Model Driven Architecture (MDA) vision. The tools required for achieving this goal belong to different categories, according to the particular step of the framework: the theories for identification of KPIs are the balanced scorecard (BSc) and the goal question metric (GQM); process modeling is realized trough BPMN (Business Process Modeling Notation); KPIs were modeled using semantics of business vocabulary and business rules (SBVR), so as to enable automatic parsing, according to MDA vision. Finally, the mathematical formulas were represented in machine readable format through MathML. © 2010 Springer-Verlag Berlin Heidelberg.