Leaving a message with the PaPeRo robot: The effect of interaction experience with real or virtual PaPeRo on impression evaluation

Abstract

This paper describes a simple psychological experiment to investigate the effects of two aspects of user interactions with message taking artifacts. The first is the effect of the artifacts' physical appearance, and the other is prior interaction experience. We examined the effect of these two factors on the ability of users to feel comfortable and natural when interacting with the artifacts. Experimental results revealed that prior interaction experience was a much more important factor than the artifacts' appearance in determining whether participants could leave verbal messages smoothly. © IFIP International Federation for Information Processing 2006.