Short paper: Towards enhancing business process monitoring with sonification

Abstract

State-of-the-art business process monitoring systems usually base on different types of real-time visualizations, in which data is typically presented using various graphical elements such as speedometers. However, these systems have several drawbacks, such as the inability to constantly monitor process executions while at the same time working on other things. This is why this paper proposes to enhance visual process monitoring with techniques from the area of sonification (the presentation of data using sound). Even though sonification has already successfully been evaluated in several domains for real-time monitoring, there is so far no comprehensive research for its usage in business process monitoring. This paper proposes sonification techniques and user interactions that can be implemented in future applications. © Springer International Publishing Switzerland 2014.