Effect of Vital Organizational Processes on Flexibility

Abstract

The business scenario has changed a lot in the current knowledge era. Uncertainty and complexity in the environment are changing day by day due to globalization, more informed customers, technological advancement, and availability of a skilled workforce. Satisfying the varied and changing customers’ demands is one of the key parameters to decide about organization survival and growth. Flexibility gives strength to an organization for managing these changes. Learning, innovation and entrepreneurship are the three vital processes for organization success and affect the degree of flexibility. This chapter has explored the integration aspects of learning, innovation, and entrepreneurship with a focus on flexibility. This empirical study has been done based on the survey conducted on selected companies from IT and automobile industry in India. Stepwise regression method has been used to analyze the effect of the three identified processes on flexibility aspects. The final integrated model explains the effect of learning, innovation, and entrepreneurship factors on flexibility.