Systemic Issues

Abstract

ir rhapter supports a thesis: systemic issues are important, fundamental, effective practice of human performance technology d defining for the mTI. :ue two examples of systemic issues: * 1: My reading clinic colleagues and I taught a child to read. we were good ; tearhers but not good human performance technologists at that moment. k'e was in thinking that a little girl's performance in school would be b5r teaching her to read. Good assumption, right? wrong! She was not fu qpportunity to read in school. Her very caring teacher knew she could not d could not believe that she could have learned to read so quickly. She did Etfre child to read, believing that it would subject the child.o f,rni;;;;;" fuff we blame a teacher for preventing a child from being humiliated? r 2: Doug Meade successfully taught repair technicians how to make He was a good trainer but not a good human performance technologist uroment: he had analyzed the skills necessary to make repairs, developed e in which technicians learned the content, told supervisors what was in mFe" and invited them to send people to the course. His mistake was in k eat having the skills would improve performance on the job. It did not fu good reason: few of the people sent to the course ever performed the :Pj:=t_o t", T*.. In: supervisors might have believed that having stillq was a good thing. Perhaps they wanted to develop their people. il re blame supervisors for deveroping their peopre? 111