A new way to organize DFX in a large organization

Abstract

Efficient requirements engineering and design is a demanding task. Design for excellence (DFX) offers a way to bring together different views and harmonizing practices. There are still impediments, for example, in having internal and external customers valued appropriately. The organizational implementation of DFX in itself is a debated question. We present a new way to organize the DFX concept in a large organization. The results are based on experiences of a large organization that operates in the area of ICT systems, and has had a successful implementation of the DFX concept for several years. Contrary to the traditional way of managing the DFX within R&D it is beneficial to organize it within also other parts of the operational subsystem, as this makes the concept and its improvement more visible and widespread in the organization. However, this requires seeing the concepts of problem domain and solution domain from a new angle. © 2009 Springer Berlin Heidelberg.