Enhancing teamwork behavior of services

Abstract

Nowadays, many large software systems that are developed for business are mainly built from services leveraging the benefits of interoperability. However, the development of new technologies such as Cloud Computing, Internet of Things and Cyber Physical Systems create additional concerns that claim to be integrated into the existing approaches of modeling services, their interaction and cooperation. In this research, we propose web services to automatically cooperate using the role modeling approach by enhancing service’s interoperability through novel service teamwork roles. Teamwork contribution to the organizational performance has tracked attention of various research groups from several disciplines. In this direction, we contribute by determining the dominant teamwork roles that prevail during service group cooperation, link them with fifteen major teamwork factors that are recognized in agent-based teamwork, and indicate their primary teamwork behavior. A simulation using Monte Carlo presents results about how teamwork roles could affect and benefit the service cooperation.