The Implementation of Preventive Maintenance in a Product-Service System (PSS) Business Model

Abstract

The commoditization initiatives triggered in manufacturing companies the concern with the rigidity of their offers, and the appeal of their offers to their customers, leading to servitization strategies. This research highlights the importance of preventive maintenance, and builds on the extraction and processing of data for a PSS business model. Data from https://www.kaggle.com was used to analyze the performance of a production process with three products with differentiated levels of quality. Data analysis was of exploratory nature using descriptive statistics and Pearson’s correlation through, using Python via Google Collaboratory. The main failures were exposed allowing the elaboration of a preventive maintenance plan. Through multivariate statistical analyses, we demonstrate that in a PSS business model, having machine suppliers at your disposal that combine the sale of the item with the provision of predictive maintenance services is a differential that will help to make assertive a preventive d skillful decision, avoiding maintenance unnecessary and waste of time.