Integrating sustainability aspects in business process management

Abstract

Business process management is an approach to improve business processes continuously. While factors like cost, quality and time are usually considered, sustainability considerations often fade into the background. With this study, we try to support the improvement of business processes with regard to sustainability. We present a process model that describes an approach of how to integrate sustainability aspects into business process management. We also present a catalogue to support the identification of improvement potential. We execute the process model and the catalogue using an existing business process. Finally, we present a summary and outline shortly the limitations and opportunities for future work.