The management of conflict and negotiation play an important role in solving a dispute. Both actions are not simple tasks in resolving conflicts since different points of view usually involve. This is what happened in the dispute of animal welfare issue between the Bandung Zoo and Scorpion Wildlife Foundation. The dispute that becomes the focus of this article relates to the accusation raised by Scorpion Wildlife towards the Bandung Zoo in terms of animal welfare abandonment. The conflict between the two organizations has increased because the Bandung Zoo did not accept the allegations and intended to bring Scorpion to a legal court under the reason of defamation. This article looks at the utilization of the management of conflict and negotiation to resolve this conflict, being done by the Agency of Natural Resources of West Java as the facilitator. The study used constructivist case study methods in order to chronologically construct the conflict as well as the use of negotiation. The results show that the facilitator has performed its dominance in the negotiation process, while the conflicted parties were still not having an agreement to resolve the problem. This condition has potential to invalidate at any time if the resolution is not completely reached.
CITATION STYLE
Agustin, H., Sirait, R. A., & Supriadi, D. (2018). The Management of Negotiation Process on the Animal Welfare Dispute in the Bandung Zoo. Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia, 3(2). https://doi.org/10.25008/jkiski.v3i2.222
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