Business intelligence tools for informed decision-making: An overview

Abstract

Numerous organisations are facing challenges of manipulating large volumes of data generated as a result of their internal business processes. Manual inference from such data often results in poor outcome. Decision makers within such firms are now reliant on the processed data created by the use of business intelligence tools and dashboards. In this chapter, the business intelligence and analytics concepts are explained as a means to manage vast amounts of data. Number of business intelligence tools and relevant strategies are discussed. Case studies and applications, e.g., banking sector are provided.