Using linguistic alignment to enhance learning experience with pedagogical agents: The special case of dialect

Abstract

Empirical research showed that verbal and nonverbal alignment occurs in HCI in the same way as in HHI [1-3]. Against the background of similarity attraction [4], a "we-feeling" within dialect-origin [5] and different investigations regarding speaking variations [6,7], the present study analyses the effect of the dialectical language usage of a virtual pedagogical agent within a tutoring setting and the ramifications for the learning situation. An experimental study with a between subject design (N=47) was conducted in which the virtual interlocutor explained and subsequently questioned the subjects about medical topics in either dialect or High German (via Wizard-of-Oz- scenario). The results show that linguistic alignment occurs in both conditions, but even more in interaction with the High German-speaking agent. Furthermore the dialect-using agent was rated as more likable while there were no effects with regard to social presence. Implications for theory and development are discussed. © 2013 Springer-Verlag.