Exploring location-aware process management

Abstract

Context-awareness has emerged as an important principle in the design of flexible business processes. One important yet under-researched context variable is location; which we expect to have significant potential in making business processes truly agile. This paper proposes to extend context-aware Business Process Management (BPM) towards location-awareness in the management of business processes. We propose a model that explains where and how location variables matter to a business process. We presents a set of evaluation criteria to determine whether the business process location-aware or not. We expect our research-in-progress, together with further research, to bring an improvement of BPM development in theory and in practice. © Springer-Verlag Berlin Heidelberg 2013.