First and last mile delivery - problems and issues

Abstract

“First and Last Mile Delivery” stands for freight transport logistics over the first and the last part of the way to the customer, accordingly. In freight transport, the first and the last mile are most cost intensive. In the last phase of transport, it is difficult to gather and put shipments together, which results in the costs in that area usually being disproportionately high. The problems of last mile delivery usually stem from the fact that deliveries are composed of individual orders and from a significant level of dispersal of destinations, as each order must be delivered to a different address. Similar problems are related to first mile freight transport. This article addresses the problems and issues connected with first and last mile delivery.