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Diagnosis as Dialogue: Diagnostic Work in Calls to a Technical Support Helpline

  • Firth A
  • Emmison M
Palgrave Macmillan UK, (2010), 113-132
DOI: 10.1057/9780230296930_7
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Firth, A., & Emmison, M. (2010). Diagnosis as Dialogue: Diagnostic Work in Calls to a Technical Support Helpline. In Ethnographies of Diagnostic Work (pp. 113–132). Palgrave Macmillan UK. https://doi.org/10.1057/9780230296930_7

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