Systematic support for full knowledge management lifecycle by advanced semantic annotation across information system boundaries

Abstract

In today’s organizations, there exist a variety of information-system paradigms to support the diverse organizational needs that reside on different levels of operations, tactics and strategies on the one hand, and are subject to different work styles on the other hand. This makes it challenging to design knowledge management systems that can be integrated into heterogeneous information-system applications. In this paper, we present Tippanee that allows users to create and manage semantic annotations over dynamically generated contents across the boundaries of arbitrary information-system applications. We further show, how these advanced semantic annotation capabilities can be systematically exploited in the full knowledge-management lifecycle. We explain, how the essentially important transformation of tacit-explicit-tacit knowledge corresponds to the reorganization of semantic schemata by a mature editorial process.