Usability of Electronic Health Records in Germany-An Overview of Satisfaction of University Hospital Physicians

Abstract

Introduction: EHR are a part of daily task of physicians in Germany. This study surveyed the satisfaction of a small group of physicians in German university hospitals using EHR with focus on usability. Methods: The questioning was carried out by an online survey. Addressed were all physicians working at university hospitals in Germany. Results: The study showed that users are not satisfied with EHR (Grade 3.62). They pointed out some problems in general but reflected many advantages of those systems. Conclusion: EHR systems have to develop and adopt to users' tasks. They have to get faster and low error rates must be realized. Existing infrastructure must be improved and rolled out to users especially in times where digital healthcare services gain importance.