Institutionalization of an organizational measurement process

Abstract

Software development is a complex activity which demands a series of factors to be controlled. In order for this to be controlled in an effective manner by project management, it is necessary to use software process measurement to identify problems and to consider improvements. This paper presents an organizational software measurement process resulting from the mapping of five relevant software measurement processes: CMMI-SW, ISO/IEC 15939, IEEE Std 1061, Six Sigma, and PSM (Practical Software Measurement). The best practices of each one were used, including relevant keys to facilitate the applicability of a measurement process focused on project management, as well as assuring the software quality. © 2007 Springer.