CHANGE MANAGEMENT PRACTICES AND PERFORMANCE OF HEALTH SECTOR IN KENYA: A REVIEW OF THE LITERATURE

Abstract

A number of change management strategies have been continually adopted by the organizations in the health sector due to the ever-changing demands of its clients and other external forces that are affecting their performance. Due to this, the Kenyan government, through the presidential taskforce on reforms, devised a number of reforms and transformation strategies to improve the performance of its ministries. Despite numerous efforts to improve service delivery, Kenya’s Ministry of Health performance has not been to the expectations due to changes posed by the demands the ever changing demands of its customers together with external factors that demand for frequent response. Therefore, this study seeks to investigate the influence of change management practices on the performance of Health Sector in Kenya. The study specifically examined the influence of technology adoption strategic leadership, training and development and continuous improvement on performance of health sector in Kenya. The study was guided by the Kurt Lewin’s model and Kotter’s eight step model. The paper highlight the empirical review the covers empirical studies that were done by various scholars in relation to the current study objectives.