Public libraries and their roles within the context of e-Government literacy

Abstract

Advancements in management approaches introduced the e-government model through developing information technologies. Additionally, roles of public libraries and librarians were identified in order to increase e-government use. Furthermore, trainings on e-government literacy become a significant part of public library services provided with traditional services. This study aims to reveal how roles and responsibilities of public libraries and librarians are conceptually defined and evaluated in the scope of e-government literacy. In this regard, similar cases are also examined and evaluated. According to results obtained from the literature review and statistics, it is emphasized that public libraries and librarians in Turkey can play an active role in order to provide efficient use of egovernment services. It is also recommended in the study that public libraries should be well structured between the government and the society to which they belong.