Planning, Management and Control of Processes in Procurement, Manufacturing, Warehousing and Logistics

Abstract

The beginning of the previous chapter has already discussed the importance of the process perspective to understand the supply chain, and introduced a process-orientated framework for businesses. A process can be defined, in this context, as a series of sequential activities and actions that are gradually triggered by events and lead to a result. Processes can be broken down into sub-processes. Furthermore, one can differentiate between key processes that include procedures or partial-procedures and contribute directly to the fulfilment of the business's core activities, and support processes, which represent the related actions in support of the key processes.