Indicadores de desempenho nos planos municipais de gestão integrada de resíduos sólidos: A importância da regulação como instrumento de controle da prestação dos serviços

Abstract

The management of urban solid waste has a direct influence on the environment and public health and its quality is conditioned to the planning and control of the provision of services. Financial and economic balance is characterized as a challenge for managers, who must seek and guarantee revenues that can correspond to high expenses. As one of the main guidelines of the National Basic Sanitation and Solid Waste Policies, municipalities must implement municipal plans for integrated management of solid waste and deliberate on the control and regulation mechanisms, in order, among other aspects, to guarantee economic sustainability. The current Brazilian context demonstrates that sanitation regulatory agencies have been structuring themselves for this purpose, creating rules that can guide municipal plans, contributing to social control and becoming effective regulatory instruments. It is observed that there is little emphasis on municipal plans on aspects related to economic and financial sustainability, especially regarding the charging for services and the respective municipal budget allocations. This paper presents the norms adopted by the Energy and Sanitation Regulatory Agency of the State of Rio de Janeiro - AGENERSA, as a regulatory instrument related to solid waste, implemented through Operation Plans, containing Performance Indicators, agreed between the regulator, the granting powers and service providers.