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Book Chapter

Origins of benchmarking and its meaning

  • Zairi M
  • Leonard P
Springer Netherlands, (1996), 22-27
DOI: 10.1007/978-94-011-1284-0_3
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Abstract

This chapter will examine the history and development of benchmarking and will examine the meaning and definitions.

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APA

Zairi, M., & Leonard, P. (1996). Origins of benchmarking and its meaning. In Practical Benchmarking: The Complete Guide (pp. 22–27). Springer Netherlands. https://doi.org/10.1007/978-94-011-1284-0_3

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