Performance analysis of service users' perception of mobile network quality in the learning settings

Abstract

This paper aims to provide information about the mobile network operators as presented by the users. The research tool used is a questionnaire that was distributed physically as well as online using google forms. One hundred fifty (150) questionnaires were distributed, and 101 recovered. There were 50 respondents online. The results obtained about the number of subscribers per Mobile Network Operator (MNO) reflects the data published by the Nigeria Communication Commission (NCC), this by interpretation, proves the validity of the research data.