Universal design and mobile devices

Abstract

The use of mobile technologies for self services, and the inclusion of elderly and cognitively disabled users in the self-service society can be improved by the application of appropriate accessibility guidelines for mobile devices. We show how to operationalize the principles of universal design, and how to realize these principles on mobile devices. Ten categories of accessibility guidelines are presented, and accessible user interfaces for an electronic service on a mobile phone are demonstrated. © Springer-Verlag Berlin Heidelberg 2007.