Retos y perspectivas en la comunicación organizacional

Abstract

Organisational communication is going through a time of change in which technology has taken on a leading role. Its inclusion simplifies and improves some work processes but motivates reflections on the use of data, the accuracy of the information, the transparency of new influences or the measurement of results. It adds the capacity and need of professionals to integrate new skills in their performance; the cooperation of interdisciplinary profiles that provide value; and the inclusion of these scenarios in university training. A reflection is proposed on 1) the impact of technology: derived challenges and their disruptive impact on the sector; 2) new influences: in which trust, transparency and outcome are being questioned; 3) the adaptation of professional competencies through the network of professionals and the Academy; and 4) the challenges present in organizational communication research.