Importance of the 5S Methodology to Occupational Safety and Health: A Case Study in a Branch of the Asia Commercial Bank in Vietnam

Abstract

Modern management in companies comprises not only the quality management system based on the ISO series 9000:2000 standards, but also the adoption of the Total Quality Management (TQM). In the implementation of the TQM, the concept of 5S is more and more common. The 5S methodology has become the topic of research in the recent times. Implementation of 5S results in immense benefits to the company. This goal of this research was to evaluate the importance of 5S methodology to occupational safety and health through a case study in Cu Chi Branch—Asia Commercial Bank in Vietnam. The bank has applied ISO 9001:2000 and the 5S methodology in the management process. Insight is provided into how the 5S has been implemented in ACB and the key factors on its successful 5S program in workplace occupational safety and health are revealed. It is the authors belief that implementation of 5S may be useful for organizations in creating a well-organized, safe and healthy workplace.