Mc-dmn: Meeting mcdm with dmn involving multi-criteria decision-making in business process

Abstract

The modelling of business processes and in particular decision-making in these processes takes an important place in the quality and reliability of IT solutions. In order to define a modelling standards in this domain, the Open Management Group (OMG) has developed the Business Process Model and Notation (BPMN) and Decision Model and Notation (DMN). Currently, these two standards are a pillar of several business architecture Frameworks to support Business-IT alignment and minimize the gap between the managers expectations and delivered technical solution. In this paper, we propose the Multi-Criteria DMN (MC-DMN) which is a DMN enrichment. It allows covering the preference to criteria in decision-making using Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) as a Multi-Criteria Decision-Making (MCDM) method and therefore it gives more faithfulness to the real world and further agility face the business layer changes.