Product Design of Massage Cap by Using Nigel Cross Approach

Abstract

The Massage Cap is a device to massage the acupuncture points on the user's head. This Massage Cap has the additional function of the eye patch as an additional. In the process of making the Massage Cap product using the Nigel Cross approach where the brainstorming technique is first used to determine the characteristics of the product to be made, then draw conclusions from the brainstorming that has been collected. Then the sampling technique is done by distributing open and closed questionnaires to determine the type of product. After the open and closed questionnaires are finished distributing, then a market survey is conducted using a sampling technique, as well as determining the validity and reliability of the main product and the competitors'. The problem steps to the sub problems are determined in order to classify the objectives that will be made in the design of massage caps. Sub problem steps to sub solutions are carried out to determine the Product Quality Function Deployment (QFD). The sub-solution step to the solution is determined to generate and evaluate alternatives by the sum of the paired matrix between attributes.