Using the “Indicators of Engaged Learning Online” Framework to Evaluate Online Course Quality

Abstract

This article is a case study of the use of the Indicators of Engaged Learning Online (IELO) framework (See Appendix 1) as a guide to evaluate the quality of online courses. The framework lends itself well to measures of engagement, particularly, in terms of online course design because of its comprehensiveness. Six online courses were evaluated for quality in terms of engaged learning based on thirty indicators contained within the framework. Results ranged from a score of 21 to 71 out of a potential total score of 90. This 0–90 scale represented a continuum of passive to engaged learning. The purpose of the pilot study was to explore how the Indicators of Engaged Learning Online (IELO) framework could be used as a tool for evaluating the quality of online courses by instructional designers (IDs) and instructors. Insights into the practical use of the IELO framework and the need for improved guidelines for IDs and instructors as they assess the amount of student engagement designed in a course are provided. Recommendations for practice have implications for both aspects of engagement: how a course is designed and how it is delivered.