Abstract
Recent research has shown that virtual agent able to express empathic emotions enhances human-machine interaction. In this paper, we present the capabilities that virtual agent should have to be empathic toward a user. Moreover, we propose a computational representation of emotions which may be experienced by a user during a human-machine dialog. This semantically grounded formal representation enables a rational dialog agent to identify from a dialogical situation the empathic emotion and its intensity that he should express. © Springer-Verlag Berlin Heidelberg 2007.
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Ochs, M., Pelachaud, C., & Sadek, D. (2007). An empathic rational dialog agent. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 4738 LNCS, pp. 338–349). Springer Verlag. https://doi.org/10.1007/978-3-540-74889-2_30
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