Internet Abuse Intention at Workplace among Employees: A Malaysian Perspective

Abstract

Article History Keywords Internet abuse intention SMEs Modified theory of planned Behaviour Malaysia. This study examines the factors that contribute to internet abuse intention among employees of SMEs in the services sector in Malaysia. Modified Theory of Planned Behaviour (TPB) model has been adopted as the theoretical framework. Primary data has been collected from 500 SMEs" employees who have access to the internet at their workplace through self-administered survey questionnaire. Attitude, subjective norms, perceived behavioural control, moral norms and external locus of control are positively related to internet abuse intention. This research has included the additional variables, moral norms (internal variable) and external locus of control (external variable) to enhance the TPB model. This research will contribute to the employers who intend to reduce the internet abuse behaviour of their employees in the workplace and as a reference for future researchers on similar topics. Contribution/Originality: This study added two more variables, external locus of control and moral norms to extend the original TPB model. From the management perspective, it would help to enhance the work productivity of Malaysian SMEs by planning various measures to avoid internet abuse intention among employees.