A Brief Summary of Calculus

Abstract

In 1958, Dr. Will Schutz formally introduced a theory of interpersonal relations called FIRO (Fundamental Interpersonal Relations Orientation). The theory presented three dimensions of interpersonal relations posited to be necessary and sufficient to explain most human interaction. Using the scientific analysis of FIRO Theory, many tools have been created to help individuals and organizations better understand human behavior and initiate processes for improving human relations, building trust, creating high performing teams, developing more effective leaders and establishing more collaborative and successful business partnerships and alliances. The most detailed and coherent application of the FIRO theory and instruments is presented in the Human Element® Training Programs developed by Dr. Schutz. FIRO, which rhymes with Cairo, offers us a scientific lens through which we can gain a clearer perspective and understanding of the dynamics of human behavior, our own and others. This view enables us to gain increased knowledge, awareness and compassion for ourselves and others. Briefly stated FIRO Theory identifies three basic needs that all human beings share: the need to feel significant, competent and likable. It suggests these needs express themselves across three levels of human interaction: behavior, feelings and self-concept. Within each level there are three main areas of human concern: inclusion, control and openness. In order to achieve a satisfying self-concept we are all always seeking to negotiate just the right amount of inclusion, control and openness that we desire in order to feel significant, competent and likable. We want these elements, in just the right amount, in order to feel good about ourselves. The better we sincerely feel about ourselves, the more we like and feel generous and appropriately flexible toward others. This enables us to work better with others and to achieve higher levels of satisfaction in all areas of our life and work. FIRO theory posits that: Self-concept drives feelings, Feelings drive behavior, and Behavior drives results. FIRO theory provides the foundation for understanding how to develop sustainable, high-trust, collaborative relationships. Behavior is motivated by self-concept, which develops at the very core of our being. Our self-concept represents how we feel about ourselves, and how we feel about ourselves informs how we feel about others. These self-feelings correspond at the interpersonal feeling level with our desire to feel significant, competent and likable. In a nutshell, the keys to successful business relationships are: Knowing and managing our own self-esteem. Appreciating and respecting others. Learning to flex or adapt our style to honor ourselves and accommodate others.