DigiDrive: Making Driving School Management Effective

Abstract

The Indian driving school system consists of schools ranging from small-scale setups to huge franchises with branches spread nationwide. Irrespective of the scale of the school, it needs to have a management system to handle its student and instructors data to ensure seamless communication. In today’s world, technology has transformed how industries handle their data management processes. However, from this study, it was observed that the Indian driving schools follow conventional and manual methods for managing their data which generate possibilities for errors. Furthermore, it also leads to several communication problems among the users. This study explores the data management methods, and the problems faced in driving schools through contextual inquiry, semi-structured interviews, and competitive analysis. Based on the problems identified, design intervention is proposed consisting of an in-vehicle infotainment system linked to a mobile and Web application to provide a seamless management experience.