Modeling crisis management process from goals to scenarios

Abstract

Process manager plays the central role in crisis management. In order to capture the intentions of the process manager, the process should be specified at a strategic level. In order to analyze how these intentions are fulfilled during the process execution, the process should be specified at an operational level. Whereas the variety of techniques for goal modeling and process modeling is presented in the market, possibility to design a process seamlessly, from intentions (process goals) to executable scenarios, remains a challenging task. In this paper, we introduce an approach for modeling and simulating a crisis management process from goals to scenarios. We consider an example of flood management process specified for floods on Oka River in the Moscow region in Russia. In order to specify the intentions behind the flood management process, we use MAP formalism. For representing the process at the operational level, we use Statecharts formalism. To align the strategic and operation process levels, we translate the MAP model of flood management process to statecharts. We simulate the flood management process, showing how the process goals defined on the strategic level can be achieved by various scenarios executed in the operational level.