Role of CCTV Camera Security Project on the Sustainability of Tourism Industry in Zanzibar: A Case of Old Stone Town, Urban West Region, Zanzibar

Abstract

This study reveals the less known role of CCTV camera security project on the sustainability of tourism industry in Zanzibar. This study attempted to answer the following three research questions: firstly what is the level of awareness of CCTV camera security project practices? secondly what are the impacts of CCTV camera security project on tourism industry? and thirdly what are the factors influencing the effectiveness of CCTV camera security project? The study applied a descriptive case study method of cross-sectional research design. Various data collection methods including observation, interviews and questionnaire survey were used to collect information from 120 respondents from the study area. The analysis of the collected qualitative and quantitative data was done through content analysis and descriptive statistics respectively. Based on the analyzed data, the findings revealed 33% of all 120 respondents were very much aware of CCTV camera security project practices in Zanzibar. Also the study revealed the presence of six major common types of crimes in the study area namely stealing, robbery, vehicles disorders, theft by servants, breaking and assault. The study findings further revealed the main impacts of CCTV camera security project on tourism industry including ensuring secured business environment, crime prevention, decline in private security costs and increase opening hours for business. The study finally concludes CCTV security project being of high usefulness in ensuring secured business environment. Finally the study recommends the use of public-private partnership model to enhance access and adoption of CCTV security cameras in many areas of Zanzibar.