An IT change management tool to optimize scheduling and planning

Abstract

The IT governance has become strategic to business objectives. The main reason is the increase of importance that IT has in business decision. To achieve this importance, the IT management must ensure a Just-in-time feedback, electing the change management as main point of IT to help the business goal through the use of tools with optimized procedures to guarantee a lower financial loss during the implementation of changes. This work presents a tool to minimize the impact of the changes on the business goals, respecting the dependencies between the changes and featuring innovations as dynamic change window determination. The tool presented in the work builds an optimized determination of change windows, treatment of dependencies and allocation of changes, helping the business to minimize the impact. © Springer Science+Business Media B.V. 2010.