Making Local Knowledge Visible: The Case of the University for Business and Technology in Kosovo

Abstract

A vision to further national development through higher education now informs planning for the University for Business and Technology Knowledge Center. At its essence, the Center aims to make local knowledge visible through furthering discovery of and access to research content produced by academic students and university professors on institutional, local and international levels. This paper reports on conceptual exploration of this institutional idea during spring semester 2017 in a graduate course on systems thinking and methodology. Using active learning pedagogy to improve local situations, an international teaching team facilitated student and stakeholder engagement in participatory design activities using soft systems methodology tools and techniques. Course evaluation outcomes revealed students' improved levels of knowledge and development of insights. In addition, their course work demonstrated their advanced understanding of systems thinking and its application. Furthermore, students expressed high motivation to learn more about other human-centred theories and participatory design tools. In considering the value of the University's knowledge vision, they were especially enthusiastic about its implications for furthering national democratic development in Kosovo and regional economic growth in south-eastern Europe. © 2018 The Authors. System Research and Behavioral Science published by International Federation for Systems Research and John Wiley & Sons Ltd.