Usability Measurement: Chatbot as a Pedagogical Support for Learning French Grammar

Abstract

The use of technology media in the field of education is increasingly popular. Along with the needs of learning media that do not depend on space and time, the use of artificial intelligence is expected to be a support for language learning as well. This study discusses the use of artificial intelligence based on Chatbot and named ChatJours which is used as a media to support learning in French through telegram media. This research used a quantitative method and data were collected using a questionnaire containing questions about the usability system (SUS). In this study the aim is to see how useful this Chatbot technology media is as a pedagogical support. The results of the study, which were assessed using a Likert scale, showed that from the questionnaire filled in by the respondents, the overall score was 76%, which indicates that the Chatbot media is suitable to be used as a supporting medium for learning French grammar.