Sacarino, a service robot in a hotel environment

Abstract

This paper presents Sacarino, a service robot whose purpose is to work in a hotel providing information for guests about the hotel services and accompanying them through the hotel spaces. The article describes the three levels of the development of Sacarino: the hardware level, with the sensors, actuators and robot performance; the architecture level, which describes the different functional blocks; and the application level which describes the services offered by Sacarino. Finally, we show some preliminary results of the evaluation of Sacarino in the hotel environment and the way these results have been used to improve the robot.