ICT access in libraries for elders

Abstract

The ability to use information and communication technologies (ICT) is becoming a necessity. Older users are one of the fastest growing segment of ICT users but many still face barriers in ICT use. Libraries are one of the first places that individuals turn to when looking for information or assistance with ICT. Libraries also serve as an important resource for individuals to access the Internet. However, libraries face several problems in providing services to elders. Lack of funding and trained staff, insufficient knowledge about accessibility prevents them from successfully serving their patrons. We present the Library-GPII-System, a cloud based auto-personalization system that will enable libraries to successfully serve their older patrons. Results from our library stakeholder needs analyses are also presented.