Design of a Route-Planner for Urban Public Transport, Promoting Social Inclusion

Abstract

People that do not have access to the transport system and therefore, a facilitated access to goods and services essential to daily life, can be regarded as transport-related social excluded. This is a big issue, namely for groups of people that have physical, sensorial and/or cognitive limitations. This paper provides guidelines to design route planners for socially excluded groups, by promoting social inclusion in public transportation. For this purpose, a set of mock-up user-interfaces of an inclusive inter-modal route planning application were developed. These interfaces will deliver ready availability of information about infrastructures and other journey related data.