CONTEXT - Offshore software development outsourcing is a contractual business of high quality software production with significant cost-saving. OBJECTIVE - The objective of this research paper is to analyse the factors that influence software outsourcing clients in the selection of offshore software outsourcing vendors. METHOD - We have performed questionnaire surveys with 53 experts. We asked the participants to rank each success factor on a five-point scale to determine the perceived importance of each success factor. Our survey included success factors identified in the previous findings of systematic literature review study. RESULTS - Our study reveal both cost-saving and appropriate infrastructure as the most influential factors in the selection of outsourcing vendors. Our results also indicate that appropriate infrastructure, cost-saving and efficient project management are common success factors across different groups of practitioners. CONCLUSIONS - Cost-saving and appropriate infrastructure should be considered as the prime factors in the selection process of software development outsourcing vendors. © 2010 Springer-Verlag.
CITATION STYLE
Ullah Khan, S., Niazi, M., & Ahmad, R. (2010). Critical success factors for offshore software development outsourcing vendors: An empirical study. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 6156 LNCS, pp. 146–160). https://doi.org/10.1007/978-3-642-13792-1_13
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