Political factors for the adoption of different governance models in the provision of public services under web 2.0 technologies

Abstract

This paper contributes to the current debate on Web 2.0 technologies and their implications for local governance through the analysis of the perceptions of policy makers of local governments about the governance model to be adopted in the management of Web 2.0 applications for the delivery of public services. Also this paper analyses political factors as attributes that could explain the governance patterns to be adopted by municipalities. To achieve this aim, an e-survey has been performed by policy makers in Spanish municipalities. Findings indicate that policy makers are mainly prone to implement Web 2.0 technologies under the “Bureaucratic Model” framework, keeping the leading role in this implementation. Nonetheless, right-wing ideologists and majority governments are prone to implement collaborative models of governance, whereas left-wing ideologists and minority governments are in favor to implement non-collaborative models of governance.