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Aligning Product-Service Offerings with Customer Expectations

  • Gaiardelli P
  • Pezzotta G
  • Resta B
  • et al.
Springer Japan, (2016), 567-582
DOI: 10.1007/978-4-431-55861-3_39
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Gaiardelli, P., Pezzotta, G., Resta, B., & Songini, L. (2016). Aligning Product-Service Offerings with Customer Expectations. In Serviceology for Designing the Future (pp. 567–582). Springer Japan. https://doi.org/10.1007/978-4-431-55861-3_39

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