While many aspects of the dramatic shifts caused by digital government have made enormous progress, the leadership of those who serve the public via electronic means has yet to take a significant step forward. This article addresses three questions: How significant has e-leadership become? What are the challenges in trying to create a more comprehensive model of defining and measuring e-leadership? And, based on current knowledge, what skill and behavioral elements are candidates for a concrete e-leadership model? The authors develop and test an original model that focuses on e-leadership as a competence in virtual communications (i.e., the use of ICT-mediated communications) and the digital opportunities and challenges that are created. The results provide strong support for the proposed model. The article concludes with a discussion of a future agenda for e-leadership research that can be developed in a manner that is fruitful for theory and practitioners.
CITATION STYLE
Roman, A. V., Van Wart, M., Wang, X. H., Liu, C., Kim, S., & McCarthy, A. (2019). Defining E-leadership as Competence in ICT-Mediated Communications: An Exploratory Assessment. Public Administration Review, 79(6), 853–866. https://doi.org/10.1111/puar.12980
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