Abstract
This paper distils the experience from seven years of knowledge management at sd&m, a German software company with more than 900 employees. For sd&m, knowledge management is a strategic investment with the goal to acquire the right knowledge, to make it accessible to all employees, and to increase their proficiency. Effective knowledge management depends on the right combination of the key elements: substance, people, and tools. © Springer-Verlag Berlin Heidelberg 2005.
Cite
CITATION STYLE
Buch, A., & Humm, B. (2005). Substance, people, and tools - Knowledge management at sd&m. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 3782 LNAI, pp. 82–85). Springer Verlag. https://doi.org/10.1007/11590019_9
Register to see more suggestions
Mendeley helps you to discover research relevant for your work.
