Customer Satisfaction Factors and the Implication on Customer Loyalty of BNI in Border Zone Indonesia

  • Viddy A
  • Hajar S
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Abstract

Customer satisfaction and loyalty will be fulfilled since the company could provide the best products and promotions programs. The purpose of this study is to determine the effects of …

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CITATION STYLE

APA

Viddy, A., & Hajar, S. (2022). Customer Satisfaction Factors and the Implication on Customer Loyalty of BNI in Border Zone Indonesia. In Proceedings of the International Conference on Applied Science and Technology on Social Science 2021 (iCAST-SS 2021) (Vol. 647). Atlantis Press. https://doi.org/10.2991/assehr.k.220301.124

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