Procedural justice for all? Legitimacy, just culture and legal anxiety in European civil aviation

Abstract

This article presents the results of survey-based research which explores if licensed aircraft maintenance engineers working in Norway, Sweden, and Portugal experience regulated “just culture” as procedural justice-infused processes when occurrence reporting in European Union (EU) civil aviation. Drawing on Tylerian procedural justice theory, the study finds that, perceived procedural justice is more strongly associated with legitimacy (perceived as support for rules and authority) than legal anxiety among the maintenance engineers. Country-based results reveal differences in engineers' legal experiences of occurrence reporting with perceived procedural justice strongest in Sweden and legal anxiety most influential in Portugal. The article contributes with a first exploration of “just culture” as a procedural justice-infused legal intervention to improve compliance to regulated occurrence reporting by negating legal anxiety in a European aviation context.