The previous chapters in this section have addressed: (1) the who question through a discussion of problem stakeholders, their analysis, and management; and (2) the what question by decomposing our mess and constituent problems into its objectives and organizing them. In this chapter, we will address the why question through an analysis of motivation and how each problem has a unique model of motivation and feedback between and among the stakeholders. This chapter discusses motivation, its 20 major theories, and how we can incorporate motivation into our systemic thinking. A framework for assessing motivation is provided, and this framework is demonstrated on our example real estate problem.
CITATION STYLE
Hester, P. T., & Adams, K. M. G. (2017). The why of systemic thinking. In Topics in Safety, Risk, Reliability and Quality (Vol. 33, pp. 173–206). Springer Netherlands. https://doi.org/10.1007/978-3-319-54672-8_8
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